Privacy policy

Last updated: November 23, 2025

This Privacy Policy explains how Kozzi Pty Ltd (“Kozzi”, “we”, “us”, or “our”) collects, uses, stores, discloses, and protects your personal information on this website and any related mobile applications (collectively, the “Site”).

This policy covers what personal information we collect, how and why we collect it, how we use and disclose it, your rights and choices, and how to contact us. It applies to information collected directly from you, automatically via the Site, or from third parties. It does not apply to data collected offline or via third-party websites or services, which are subject to their own privacy policies.

By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

We collect personal information directly from you, such as when you make a purchase, sign up for updates, contact us, or interact with the Site.

We also collect information automatically, including device data, browsing activity, and usage patterns through cookies and similar technologies.

In some cases, we may receive your data from third parties, such as payment processors, service providers, or partners.

This may include your name, email address, shipping and billing addresses, phone number, payment information (processed securely via third-party providers), device and browser information, IP address, cookie identifiers, analytics data, and interactions with our website and emails.

2. Use of Information

We use your information to provide, operate, and improve our Site and services.

This includes processing transactions, fulfilling orders, responding to inquiries, sending updates or marketing content (with opt-out options), analysing usage trends, improving user experience, complying with legal obligations, and preventing fraud.

3. Disclosure of Information

Your personal information may be shared with trusted third-party service providers such as payment processors, couriers, and hosting platforms.

We may also share it with business partners who assist in our operations, with government or law enforcement if required by law, and with successors in the case of a business sale or merger.

We do not sell your personal information.

4. Cookies and Tracking Technologies

We use cookies and similar tools to enhance your browsing experience, analyse site usage and performance, and deliver personalised content or advertising.

You can manage your cookie preferences through your browser settings. Disabling cookies may affect your experience on the Site.

5. Data Storage and International Transfers

As an Australian business, your data is stored securely on servers in Australia and may also be processed overseas by trusted third-party providers.

We take reasonable steps to ensure your information remains protected when transferred internationally.

6. Access, Correction, and Your Rights

Under the Australian Privacy Act 1988, you have the right to access the personal information we hold about you and to request corrections if necessary.

You may also withdraw consent or opt out of marketing communications at any time by contacting us at info@thekozzi.com.

7. Data Retention

We retain your information only as long as necessary to fulfil the purposes outlined in this policy, or as otherwise required by law.

8. Children’s Privacy

Our Site is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on this page.

Your continued use of the Site after any updates constitutes your acceptance of the revised Policy.

10. Contact Us

For any privacy-related questions or requests, please contact us at info@thekozzi.com.