Terms of service

Last updated: 30 March 2025

This website is operated by Kozzi. Throughout the site, the terms “we,” “us,” and “our” refer to Kozzi. Kozzi offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and conditions and policies referenced here or linked. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By using any part of the site, you agree to be bound by these Terms. If you do not agree, you must not access the site or use any services.

Any new features or tools added to the store will also be subject to these Terms. You can review the latest version of the Terms at any time on this page. We reserve the right to update or modify any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically. Your continued use of the site following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with an online e-commerce platform to sell our products and services.

Section 1 – Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or territory of residence, or that you are the age of majority and have given us your consent to allow any minor dependents to use this site. You must not use our products for any unlawful or unauthorised purpose, nor violate any laws in your jurisdiction while using our Service. Any breach of these Terms will result in immediate termination of your services.

Section 2 – General Conditions

We reserve the right to refuse service to anyone at any time. Your content (excluding credit card information) may be transferred unencrypted across networks. Credit card information is always encrypted. You agree not to duplicate, sell, or exploit the Service or its access without our written permission

Section 3 – Accuracy, Completeness & Timeliness

We are not responsible if the information on this site is not accurate, complete, or current. It is provided for general information only and should not be the sole basis for decisions. You agree it is your responsibility to monitor changes.

Section 4 – Modifications to the Service and Prices

Product prices may change without notice. We reserve the right to modify or discontinue the Service (or parts of it) at any time without notice. We are not liable for any such changes.

Section 5 – Products or Services

Some products may be exclusively available online and in limited quantities. These are subject to return or exchange under our Refund Policy. We make every effort to display product colours and images accurately, but we can’t guarantee your screen will reflect this perfectly. We may limit sales on a case-by-case basis and reserve the right to discontinue any product.

Section 6 – Billing and Account Information

We may refuse or limit any order you place with us. In case of changes, we may contact you using details provided at checkout. You agree to provide accurate and up-to-date purchase and account info. See our Refund Policy for more.

Section 7 – Optional Tools

We may give you access to third-party tools we don’t control. You use them entirely at your own risk. Any future tools or services added to the site will also be governed by these Terms.

Section 8 – Third-Party Links

Some content, products, and services may come from third parties. We are not responsible for any third-party sites or services, and using them is at your own risk.

Section 9 – User Feedback & Submissions

If you send us ideas, suggestions, or submissions, you agree that we may use them without restriction. We are not obliged to keep them confidential, pay for them, or respond.

Section 10 – Personal Information

Your submission of personal information is governed by our Privacy Policy.

Section 11 – Errors, Inaccuracies & Omissions

Occasionally there may be errors or outdated information. We reserve the right to correct and update content or cancel orders affected by such inaccuracies without notice.

Section 12 – Prohibited Uses

You may not use the site or its content for unlawful purposes, to violate laws, to infringe intellectual property, to harass, or to spread malware. Breaching this will lead to service termination.

Section 13 – Disclaimer of Warranties & Limitation of LiabilityWe do not guarantee uninterrupted, secure, or error-free use of the Service. You use it at your own risk. Products and services are provided “as is”. Kozzi and its affiliates will not be liable for any damages arising from your use of the Service or any products.

Section 14 – Indemnification

You agree to indemnify and hold harmless Kozzi and its team from any claims or demands due to your breach of these Terms or violation of any law or rights.

Section 15 – Severability

If any part of these Terms is found unenforceable, the rest will still apply.

Section 16 – Termination

These Terms apply unless terminated by you or us. You may stop using the site at any time. If you violate the Terms, we may terminate your access without notice.

Section 17 – Entire Agreement

These Terms and any posted policies are the entire agreement between you and Kozzi. Any ambiguities won’t be interpreted against the drafting party.

Section 18 – Governing Law

These Terms are governed by the laws of the State of Victoria, Australia.

Section 19 – Changes to Terms of Service

We may change these Terms at any time by posting updates to this page. Continued use of the site means you accept the changes.

Section 20 – Contact Information

Questions about the Terms of Service should be sent to info@thekozzi.com.